Terms and Conditions
Welcome to Soul Spring Studio! We’re so glad you’ve chosen to practice with us. Before booking a class, please take a moment to review the terms and conditions below. By purchasing a class, session, or package through our website, you agree to the following policies.
1. Class Booking and Payment
- All class purchases, whether single sessions or packages, must be paid in full at the time of booking.
- Payments are securely processed via our online platform and are subject to our cancellation and refund policies outlined below.
2. Cancellations and Refunds
We understand that life can be unpredictable. While we do not offer refunds for most cancellations, we are happy to work with you in the event of:
- Emergency or unforeseen circumstances (such as illness, injury, or personal emergencies)
- If you are unable to attend your scheduled class due to an approved circumstance, you may:
- Apply your payment as a credit toward a future class
- Or, in rare cases, receive a partial or full refund, at our discretion
To request a refund or credit, please contact us at SoulSpringStudioMi@gmail.com as soon as possible, ideally before the class start time.
3. Class Packages and Expiration
Class packages (e.g., multi-class passes) must be used within the timeframe stated at the time of purchase. Expired packages are not eligible for extensions unless due to an emergency or special circumstance.
4. Late Arrivals and No-Shows
We encourage you to arrive at least 5 minutes early to settle in before class. Late arrivals may not be permitted once class begins to ensure a respectful and distraction-free, safe environment.
Missed classes without notice will be considered used sessions and are not eligible for credit or refund, except in emergency cases.
5. Studio Etiquette and Safety
To foster a peaceful and safe space for all students:
- Please silence your phone upon entering the studio.
- Inform your instructor of any injuries or conditions that may affect your practice.
- We reserve the right to ask anyone to leave if their behavior is disruptive or unsafe.
6. Class Schedule and Availability
Class offerings and instructor schedules are subject to change. If a class is canceled due to instructor unavailability, weather, or other reasons, we will notify you as early as possible and offer a reschedule, credit, or refund.
7. Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.
8. Contact Us
For any questions or concerns related to your class purchases, cancellations, or this policy, please contact us at:
Soul Spring Studio
110 1/2 W. Michigan Ave.
Marshall, MI 49068
SoulSpringStudioMi@gmail.com